Our Policies

Isle of Neurodiversity is committed to operating transparently, ethically, and with the wellbeing of our community at the heart of everything we do. Our policies set out how we work, the standards we hold ourselves to, and the responsibilities we take seriously as a charity.

These documents are available to ensure clarity, accountability, and trust for everyone who engages with our organisation — including service users, volunteers, partners, donors, and the wider public. If you have any questions about our policies, please get in touch with us.

Bullying and Harassment Policy
Complaints Policy
DEI Policy
Ethical Fundraising Policy
Refusals and Acceptances of Donations Policy
Investment Policy
Safeguarding Policy
Whistleblowing Policy

Privacy Policy

At Isle of Neurodiversity, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under the Data Protection Act 2018 and the Isle of Man GDPR.

1. Who We Are

Isle of Neurodiversity is a registered charity based on the Isle of Man, dedicated to supporting and empowering neurodivergent adults through advocacy, education, and community initiatives.

2. Information We Collect

We may collect and process the following types of personal information when you interact with us:

  • Contact details: such as your name, email address, and phone number (e.g. when you sign up for our newsletter, events, or make a donation).

  • Event participation details: including attendance records or accessibility needs (if you choose to share them).

  • Donation information: if you donate to us, we may collect payment details through a secure third-party provider (we do not store full payment information ourselves).

  • Website usage data: such as IP address, browser type, and cookies, to help us improve our website and user experience.

We only collect information that is necessary, relevant, and proportionate for our charitable purposes.

3. How We Use Your Information

We use your data to:

  • Communicate with you about our work, events, and updates (only if you’ve opted in).

  • Manage event registrations, peer support sessions, and volunteer involvement.

  • Process donations and maintain accurate financial records.

  • Respond to your enquiries or feedback.

  • Improve our website and services.

We will never sell or rent your information to third parties.

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Consent – when you subscribe to our newsletter or choose to receive updates.

  • Contract – when you sign up for an event, volunteer, or donate.

  • Legal obligation – when we must maintain financial or governance records.

  • Legitimate interest – to run and promote our charitable activities responsibly.

5. Data Sharing

We only share personal data when necessary — for example, with trusted service providers who help us deliver our work (such as payment processors or event platforms).
All partners and suppliers are required to comply with data protection law and handle your data securely.

We will never share your information with third parties for marketing purposes.

6. Data Storage and Security

Your personal data is stored securely and accessed only by authorised volunteers or staff.
We use encryption, secure passwords, and other safeguards to protect your information.

Data is stored within the UK or Isle of Man wherever possible. If data is transferred outside the EEA, we ensure equivalent protection standards are in place.

7. Your Rights

Under data protection law, you have the right to:

  • Access a copy of your personal data we hold.

  • Request correction or deletion of inaccurate data.

  • Withdraw consent for communications at any time.

  • Object to or restrict processing of your data.

  • Request data portability (transfer of your data to another service).

To exercise any of these rights, please contact us at [Insert Email Address].

8. Cookies

Our website may use cookies to improve functionality and analyse site traffic. You can control or delete cookies through your browser settings at any time.

9. How Long We Keep Your Data

We keep your data only as long as necessary for the purposes it was collected — for example, financial records are retained for up to seven years in line with legal requirements.

10. Updates to This Policy

We may update this policy from time to time to reflect changes in law or our practices. The most recent version will always be available on our website.

If you are not satisfied with how we handle your data, you also have the right to raise a concern with the Isle of Man Information Commissioner’s Office: https://www.inforights.im.